Return of goods


Return of goods quality goods purchased on the website may be returned due to dislike due to shape, size, color, model, completeness (except for exceptions provided for in the legislation of the Republic of Lithuania) within 14 (fourteen) days from the date of delivery of the goods to the buyer.

When returning the goods, make sure that:

  • the returned item is in the original neat package;
  • returned item-intact;
  • the returned product was not used, did not lose its marketable appearance (intact labels and protective films, etc.);
  • the returned item has an original, unchanged composition.

When returning goods, it is necessary to provide a document on its acquisition.

After receiving the product and making sure that the product is unused and meets all the criteria of the returned product, we confirm that we accept the product within 3 days.d. we transfer money to the payer’s account. Defective goods are returned, according to the minister of economy in 2001. June 29 Order of the Minister of Economy of the Republic of Lithuania no. 217 “on the approval of the rules for the return and exchange of things” by the approved rules for the return and exchange of things. Perfumery, cosmetic and toilet preparations are not exchanged or returned.